Watch the whole workflow
Lead lands in the inbox, AI replies instantly, an automation nurtures, and your team closes — all in one screen.
A toolkit shaped like your workflow
Live three-pane inbox
Assignment, labels, internal notes, read receipts, canned replies, and a per-chat AI toggle — with 24-hour window awareness baked in.
AI auto-reply
Answers from your data via the AI model you pick.
Visual flow builder
Triggers, conditions, AI steps, smart delays, and a live phone preview.
Broadcasts & segments
Saved audiences, opt-out respect, rate limiting, and link CTR tracking.
Lead scoring & analytics
Hot / warm / cold bands from stage, value, priority, and engagement.
See how each piece works
Click through the core building blocks of NextPilot Chat.
Know what's working at a glance
Live dashboards for pipeline, conversations, broadcast CTR, and AI usage — with week-over-week deltas so trends jump out.
- Conversion funnel & drop-off
- Broadcast delivery & link CTR
- AI vs human reply share
- Spend tracking with budget caps
Replies that actually know your business
Connect your knowledge and records so the assistant answers with real, current information — then classifies intent and routes to the right flow or agent.
- Grounded answersPulls from your data, not generic FAQs.
- Intent routingClassify and branch on what the customer wants.
- Human handoffAgents take over in one click, AI pauses.
Real infrastructure, ready for real traffic
Set it once, let it nurture
Keyword rules, drip sequences, and scheduled flows keep leads warm without anyone lifting a finger. Opted-out contacts are excluded automatically.
- Smart delaysTime-of-day aware steps that respect the 24h window.
- Keyword triggersRoute, tag, and auto-reply based on message content.
- SequencesMulti-step drips that pause when a human jumps in.
NextPilot Chat vs the usual setup
Generic chatbots stop at canned replies. Spreadsheets don't reply at all. NextPilot Chat does both — on your live data.
| Capability | NextPilot Chat | Generic chatbot | Spreadsheet + WhatsApp |
|---|---|---|---|
| Answers from your live data | |||
| Visual automation builder | Limited | ||
| Broadcasts with opt-out respect | Add-on | ||
| Lead scoring | Manual | ||
| Roles & permissions | Limited | ||
| Usage & cost tracking |
Secure by default
Roles & permissions
Owner, admin, agent — plus custom roles created from the dashboard.
Scoped API keys
Developer keys for integrations and tracked links, revocable anytime.
Compliant messaging
Opt-out respect and 24-hour window enforcement everywhere.
Explore the product
Good to know
Yes — connect your knowledge and records so replies reflect real, current information instead of static FAQs.
Any agent can toggle AI off per chat and reply manually. Sequences and flows pause automatically when a human steps in.
Opt-out status is respected everywhere, sends are rate-limited, and the 24-hour window is enforced so you stay compliant.
Yes. Scoped API keys let you push contacts, trigger flows, and use tracked links from Zapier-style tools or your own backend.
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See it on your own numbers
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